Omnicell, Inc. Quality Engineer II, Supplier in Hong Kong, China

Quality Engineer II, Supplier


Quality Assurance Engineer II, Supplier

Reporting to the Director of Global Quality Assurance, this individual will be based out of Omnicell’s Hong Kong office. This role’s primary function is to ensure quality standards are implemented and effective throughout Omnicell’s Asia supply chain. This QA department member will also closely work with Global Supply Chain and Manufacturing Engineering personnel at Omnicell headquarters to understand current product issues and assist with root cause and corrective action with suppliers.


  • Data collection, analysis, and trending of supplier performance data from ERP system and PLM database. Creation and presentation of metric reports and presentations as required.

  • Coordinate and participate in root cause failure analysis of product and process issues with suppliers to work towards meeting product quality requirements and establishing them where they may not be clearly defined. Ensure suppliers provide complete corrective actions and implement process improvements for the prevention of similar nonconformities.

  • Work with existing and potential international suppliers by planning and executing supplier audits to ensure performance to Omnicell quality standards and regulatory requirements are/can be met. This includes compliance to the Foreign Corrupt Practices Act (FCPA), as well as ethical standards for working conditions, safety, and environmental practices.

  • Work closely with QA departments within the Omnicell Global Factory Network on assigning and monitoring effectiveness of Supplier Corrective Actions in a timely manner.

  • Participate in Quarterly Business Reviews (QBR) with top suppliers providing first-hand knowledge on quality issues and performance.

  • Coordination and collection of country of origin inquiries with suppliers for Omnicell’s Conflict Minerals program.

  • May travel up to 30% or more, as required


  • Support the on-going maintenance and continual improvement of Supplier QA processes.

  • Update/creation of internal procedures as required.

  • Participate in corporate quality improvement projects as required.

  • Act as a liaison between Quality and other Omnicell functional departments.


  • Advanced computer skills using Microsoft Office Suite (Outlook, Word, PowerPoint and Excel), ERP, and PLM systems.

  • Proven working knowledge of auditing methodologies, ISO 9001, ISO 13485 standards and quality concepts/tools (pareto, fishbone diagram, FMEA, etc.).

  • Proficient understanding of engineering and manufacturing terminology and processes.

  • Knowledge of Foreign Corrupt Practices Act (FCPA), RoHS, WEEE, and adept understanding of proper working and safety conditions.

  • Excellent verbal / written communication, listening, and organizational skills.

  • Excellent comprehension of engineering drawings and specifications.

  • Ability to interact and communicate with all levels of Omnicell staff.

  • Proactive, self-motivated, and empathetic work ethic in a fast-paced work environment.

  • Knowledge and experience with SAP and Agile PLM database a plus.


  • BS Degree in Mechanical, Electrical Engineering, other relative technical science or comparable work experience.

  • Minimum 4 years of relative experience in a medical device, healthcare technology and/or manufacturing industry.

  • Advanced degrees and certifications a plus.


  • Required to lift a minimum of 30lbs.

  • Needs to have a wide range of movement to be able to move material within facility.


The candidate will be based out of Omnicell’s Hong Kong office but will need to be able to legally travel regularly to Shenzhen and Dongguan, including international locations such as the United States. Must be able to be comfortable visiting office, laboratory, manufacturing, warehouse, and packaging environments when visiting suppliers.

The candidate is expected to perform as a professional and adhere to Omnicell’s Core Values, ethics, and general standards befitting an individual contributor within a corporate environment

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.