Omnicell, Inc. Implementation Consultant in National, United Kingdom

Implementation Consultant

Description

Implementation Consultant

As a result of our growth strategy in the UK, we are currently recruiting for anImplementation Consultant who will be primarily responsible for being the product expert and has direct involvement with the implementation of the customer purchased Omnicell solutions. You will actively be involved in the setup, configuration, database prep, testing, and training and go live. As an Implementation Consultant you will also promote Omnicell best practices and clinical workflow discussions.

To be successful in this role, you must have previous experience in the commissioning of automation equipment in a warehouse or point of sale setting would be advantageous, or equally, a successful background in hospital IT implementations, preferably clinical systems / software in the acute care market.

Essential Function:

  • Works closely with implementation manager and technical teams to execute all activities as outlined in the project plan

  • Subject matter expert and product consultant for Omnicell solutions

  • Clinical workflow analysis and consulting based on Omnicell solutions which includes clinicians and individual departments (Nursing, Pharmacy, OR, MM, etc.)

  • Omnicell preparation, application and hardware configuration and database requirements and setup

  • Provides best practice advice and input for customer process discussions

  • Assist with procedural changes needed for the technology change

  • Responsible for integrated application testing; provide feedback to analyst on required changes

  • Nurse preceptor training

  • Provides customer implementation support as needed

  • Report implementation activity to the Omnicell project manager

  • Risk escalations to Omnicell implementation manager or Project Deployment Manager

  • Performs required tasks to ensure timely go live and customer satisfaction

  • Performs go live support as per the project scope

  • Site cleanup: submit and closeout all project, return/dispose of all unused implementation materials

  • Assist with obtaining customer acceptance

  • Assist in Operations to Service handoff document

  • Customer and internal communications

  • Revenue awareness

  • Implementation best practices and job aides

  • Maintaining strong industry and product knowledge

Required Knowledge and Skills:

  • Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels

  • A self-starter who is able to work independently and follow a detailed plan

  • Ability to assist with analysis of training needs and to conduct training session

  • Strong knowledge of Microsoft Office applications including Microsoft Project, Word, PowerPoint, and Excel

  • Must be able to travel frequently

Note: The selected individual must have a valid driver license.

Basic Qualifications:

  • Associate degree or Professional Certification

  • Experienceimplementing or supporting of clinical solutions within healthcare

Preferred Qualifications:

  • Degree level preferred but not essential

Work Conditions:

  • Field Based position

  • Whilst we aim to assign members of the team to work locally to their home base, travel will be required as the work dictates.

  • Irregular work hours may be required to meet the needs of the customer

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.